Do you have a small business that is struggling? Are you finding it hard to create repeat customers? If the answer is yes to either one of those questions, then you should take the time to read this blog.
Small businesses are hard to manage, but they can be very rewarding. You pour your heart and soul into your business, and you deserve to get the results you are after. You can improve your small business by committing to some very simple changes. You need to find a way to engage with your customers, and you need to create brand ambassadors. Social media is a great tool that can help get your business to the next level of customer service. Sign up for a free Facebook, Twitter, and LinkedIn account as a starter, and then start handing out cards to your customers which has your social media accounts on them. You should update your accounts frequently, and you should actively engage with your customers online. You have to put yourself in your customer's shoes, and if you would be happy with the service then chances are they will be as well. Make this small change and it should help you create repeat customers and brand ambassadors. Let me know if you are interested in any other topics, or if you would like more information on this blog.
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AuthorI have managed over $1 Billion worth of projects successfully, and I have learned a lot along the way. We can make managing projects easier if we share knowledge with each other and invest in one another. Archives
March 2017
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